Frequently Asked Questions

Mailing & Timelines
when should i mail my invites?
When should I reach out for my stationery?
I’m having a destination wedding. How does my stationery timeline change?
Should I do online RSVPs or traditional mailed RSVPs?
What’s the right way to address my guests on my invitation envelope?
What if I want to assemble and mail my invites myself?
Do you ship internationally?
Why do vintage stamps cost more than their face value?
Studio Policies
Is there a minimum quantity?
How many units should I order?
I already submitted my order but need more. What should I do?
Can I use your custom designs on other elements for my wedding?
Does Studio XIXI design for things other than weddings?
Where does your logo and name come from?
Printing & Process
What will make the biggest impact on my budget?
What’s the difference between a blind letterpress and a blind emboss?
Can I order samples?
Will my final product look exactly the same as the mockups?
Can my invitations include a language other than English?
What do I write on my invites?
General Live Services
What conditions are required for Studio XIXI’s live services?
When should I start the live event booking process?
How does the booking process work?
Does Studio XIXI travel?
Live Illustration
What is an heirloom piece?
How does the live illustration service work?
Do guests get to take their illustrations home with them?
What medium are the pieces completed in?
Will everyone who wants a sketch get one?
If I choose a digital package, can I still get physical prints?
On-Site Calligraphy
does studio xixi accept calligraphy projects on client provided materials?
Calligraphy Services
Can Studio XIXI provide the paper/surface for calligraphy projects?
Can Studio XIXI help with other parts of a calligraphy project, like printing, design, or assembly?
Can I provide my own envelopes/paper stock?
What ink options are offered?
How does the booking process work?
How long do calligraphy projects take?
When should I reach out?